The second-hand marketplace Users Share Frustration Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Changes
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Service Background
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
